Shipping Information
Please take note that these items are large, also we don't want a stray kitty cat stand so please provide a physical address. We do ask that you provide your best contact phone number to avoid any delays. It is the buyers’ responsibility to pay for Shipping and Handling Fees; item will not be shipped until payment has been received in full.
For pickup option is available in Fairfield, Melbourne. Please email us to organise. kittycat@kittycatscratchers.com.au
Payment Methods Buying a Kitty Cat Stand is easy! We accept paypal, EFT (Bank transfers) and Mastercard, Visa for online orders. We also accept cash on pickup
Returns Policy/Money Back Guarantee
Within 30 days of payment received you are entitled to a refund OR exchange OR credit if the products you’ve bought are:
• faulty
• significantly different to those shown or described to you
• not doing what it’s supposed to do.
When you buy, please choose carefully. You will not automatically get a refund for simply changing your mind Shipping fees are non-refundable. Please ensure that all original items including packaging, manuals, etc... are returned. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. Please keep your receipt as proof of purchase
